On Friday, 17 October, I attended the 2014 Conference for Entrepreneurial Librarians at Wake Forest University in Winston Salem, NC. The sessions were thought provoking.
A New Collection Development Culture: Focusing on Individual Faculty by Sharon Holderman, Coordinator of Public Services at Angelo and Jeanette Volpe Library at Tennessee Tech University stood out for me. When Ms. Holderman arrived at Tennessee Tech, the collection policy could be summarized as doing what we’ve always done base on what we did twenty years ago. This include a well entrenched but poorly documented allocation formula and a culture of last minute spending to avoid losing allocated funds. This was replaced with a book policy of “if you want it, we will buy it” (within reason). There were no more allocated budgets, but items were tracked for purposes of understanding expenditures. The policy empowered faculty to add to the collection based on actual needs. Librarians were empowered to fulfill faculty wants and desires and the library received goodwill from the faculty. The library changed processes making the entire program more transparent and removing obstacles to selecting books.
At the same time several high cost per use subscriptions were cancelled and the Library instituted unmediated Get It Now for faculty and graduate students. Faculty were empowered to purchased urgently needed articles, but often still opted to use ILL to acquire materials. Materials that had been underutilized were replaced with access to more journals from many publishers. The changes in the policies allowed Volpe Library to save money in the serials budget and shift allocations to the departments the desperately needed additional materials. I believe the changes were largely successful because librarians were able to effectively communicate the changes to the faculty in a way that created goodwill.
Hopefully, Ms. Holderman will follow up with a full paper in the Journal for Library Innovation. I look forward to thinking about patron driven approaches like this further.
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